I was confused about my order which had been delayed. I called and emailed and the customer service rep responded right away. The order was delayed because one of the 6 items had been back ordered for at least another month and they offered to replace this item with another which was a bit more expensive and actually very suitable for my project. I really like this company and will continue to do business with them. Prices are great also!
Elizabeth R., | Thanks for your assistance I now have all custom boards/panels. They are beautifully sized and constructed. I so appreciate that you included wire and hanging devices. A bonus, for sure!
It was a bit harried at first. I needed to head to the San Francisco DHL warehouse to get a box that was never delivered!!! Still, all is well that ends well.
Thank you for all of your assistance. I hope to do business with you in the future.
Mahsa, | It turned out great! Thank you so much for doing the reprint. It turned out great! I really appreciate your prompt and professional service.
Enjoy your Thanksgiving weekend!
All the best,
Becky, | Very Fast turnaround on my frame and free shipping is a plus.Unfortunately the frame was oversized so my canvas is a sloppy fit. Over 1/8\" gap between canvas and the rabbet inside the back of the floater frame can be seen. Next time I guess I need to take 1/8\" of my canvas measurement.
S Faubert, calgary |