Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | I am blown away! It couldn\'t have been easier, right from the start, the web site is easy to navigate,quick response regarding order status,product delivered as promised.(complete with all hanging hardware)I will definitely be back. Well done!
Brad Widdifield, Lethbridge | like the prints and the fast delivery Hello. I ordered from you twice and both times the process was easy. I like the prints and I like the fast delivery.
Thank you.
Yulia Rudko, Calgary | Disappointed! Disappointed! Inside of frame approximately 1/8\" too small. Canvas wouldn\'t fit in several frames. Plastic looks cheap and outside frame for larger canvases too small in proportion to canvas size.
Norah Grant, Cornwall |