not happy I ordered 3 shadow boxes that I was going to give as Christmas presents. The quality of the frames themselves were fantastic, I was very happy with them. Unfortunately they sent the wrong foam core backing (I ordered black, but they sent white) so I had to spend another $16 on Amazon to purchase the correct colour. I tried to reach out to them via phone call numerous times, but nobody ever answered. I even left a voice mail and nobody got back to me. Overall, happy with frames, but hard to contact them if issues arise.
KL, | undamaged ;) I just wanted to let you know that I received the 2nd item today and it looks perfect and undamaged. :)
Steph, BURNABY | excellent customer service perfect place for all your framing needs.Great prices, fantastic quality and excellent customer service.
Glenn, Toronto | Superfast... service Superfast service and great job!! I can't think of anything you could do to improve the experience.
Susan W., Calgary |