Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | craftsmanship! I just wanted to let you know that I received the finished Canvas Transfer product recently and I am very impressed. Thank you so much for your craftsmanship!
Alex, | I'm thrilled with my picture I\'m thrilled with my picture - it is beautiful. Your customer service is fantastic and I was extremely happy with the quick turn-around time between putting in my order and receiving my picture - well done! I have already given your information to several friends.
Laura Martineau, Calgary | absolutely f---ing Hello, I just wanted to send a small notes of thanks for an
absolutely wonderful experience in getting all my orders out before
the holidays. Not only was the service quick and professional but
these canvas prints are absolutely f---ing (pardon my French)
outstanding. I will definitely be ordering again in January.
Once again thank you very much. Happy Holidays!
Jason, Oakville |